Pixify Phone Cases
At Pixify Phone Cases, each product is made to order and personalized specifically for you.
Returns
Because our phone cases are customized products, we do not accept returns or exchanges if the item was ordered correctly.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos or videos showing the issue
Once reviewed and approved, we will offer a replacement or refund at no additional cost.
Incorrect Orders
If you receive the wrong item due to an error on our side, we will resolve the issue by sending a replacement or issuing a refund.
Non-Returnable Items
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Custom or personalized products
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Items damaged due to misuse or normal wear
For any questions, please contact us via our website.